FAQ

Build the world’s best older adults’ life at home support technology.

INVISICARE’S award winning sensor-free sensing™ and blind algorithm™ technologies are designed for uncompromising privacy. 

 

On the parent side:

Blind Algorithms use encrypted usage data regularly collected and stored by telecom operators. Telecom operators apply advanced data encryption so that your loved parents’ privacy and data can not be breached. 

INVISICAREs’ blind algorithms are based on cutting edge mathematical models that are able to detect, based solely on encrypted data, unexpected patterns and behaviors representing points in which family intervention is recommended. 

 

On the supporting family side:

The Family Companion notifications feed always shows how your loved parents are doing (but not what they are doing). It will prompt in case of distress and include guidance and information to assist you understand and handle the situation. When needed it will build a personalized get well program and communicate it to the supporting family step by step so it is easy to do.

Privacy is critical for our customers. Ensuring it is in INVISICARE’S DNA. For this reason we have developed the unique Blind Algorithms technology that uses encrypted usage data regularly collected and stored by telecom operators. Telecom operators apply advanced data encryption so that your loved parents’ privacy and data can not be breached. The data we use can not be used to identify our customers.

From the parent side:

Our blind algorithms do not need all possible data sources (mobile network, landline phone, TV) to perform just enough data sources. The requirements may differ from one person to another.

 

From the family side:

All Android and/or IOS smartphones.

You can join INVISICARE with 2-simple steps:

  1. Install the INVISCARE Family Companion on your phone (Android or IOS) and sign-up.
  2. From within the app, invite your parents to join. An SMS with a link to sign the digital approval form will be sent to your parent. Guide and assist them if needed. 

Please contact our customer service department if you require assistance.

Yes! Our services are GDPR compliant with end-to-end encryption.

English, French, Spanish, Hebrew and Arabic.

Yes, multiple supporting family members can enjoy the INVISCARE Family Companion. Your loved one will have to approve any new family member’s request.

Yes, but with limited functionality.

No. INVISICARE is NOT a medical device. It is NOT intended to aid in the diagnosis or monitoring of a medical condition or disease.

Yes, you can choose a package that includes an automatic connection to supported emergency services.

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